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The Hotel Show

15-17 May 2012
Dubai World Trade Centre
Stand 8 E391

News

May 7, 2012
MCOM Media Communications, participated once more to the annual International Hotel Technology Forum (IHTF) 2012, the leading event for the hotel technology industry.

April 17, 2012
MCOM Media Communications, implemented an innovative signage system managing multiple monitors for displaying events, daily schedules, generic and way finding information for conference rooms.

more

HOTEL PROMOTION

HOTstream Interactive TV promotion and branding service allows hotels to advertise hotel facilities, services and events. Interactive TV ordering allows guests to make bookings and place orders for services from their TV.


Unlimited number of promotion channels

Welcome and live view channels

Hotel facilities promotion on TV

Interactive hotel advertisement

User friendly content management tool


From restaurant guides with booking requests to laundry services and guest on-line surveys, HOTstream interactive facilities promotion on TV allow hotels to increase the revenues from their services, saving costs from in-room flyers and printed directories.

Hotel staff

Dining

Recreation

Activities

Directory

Conferences
Baggage collection

Laundry services

Guest on-line surveys

Free access to hotel website

Room service

On-line shopping


INTERACTIVE SERVICES

HOTstream allows hotels to offer multiple services to their guests through the in-room TVs using the remote or the IR keyboard without contacting the hotel reception. All services are fully integrated with hotel systems (PMS, facility software).

With HOTstream guest self-service on TV guests will find what they need from easy to use TV menus and your hotel operations will benefit from increased productivity, performance and customer satisfaction.

Guest personalization

Guest self-service on TV

Guest messaging on TV


Guest device connectivity
on TV

Weather, news and travel information

Internet on TV portal
Bill view and express check-out

Wake-up/Sleep on TV

Live cameras for conference,
hotel views

Guest calendar with reminders

Room status and maintenance


Room controls for lightning, temperature etc.


ENTERTAINMENT

With HOTstream Interactive TV, hotels and resorts can manage their own packages, bundling any service consisting of movies, channels, internet on TV, internet on laptop and telephony. Hotel management can define package usage duration and pricing.


INTERNET

HOTstream Interactive TV system is also your gateway to a range of Internet services. You can order internet access for your laptop right from your TV screen using your remote. For quick browsing you can even access the internet on the TV using our supplied wireless keyboard.

Internet on TV: HOTstream brings the internet experience right on the TV screen by integrating a variety of communication, information and entertainment services such as:

Internet browser

Email client

Messenger client

Access to News and social networking sites

Weather information

Web radio


Internet on Laptops: HOTstream Interactive brings the convenience of ordering Internet access for your laptop from an on screen TV menu.


HOTEL OPERATION

HOTstream is designed with ease of operation in mind. It includes features and tools to complete tasks with minimal effort and increase your staff’s productivity.

Housekeeping: HOTstream provides an on-screen housekeeping reporting function accessible by a password protected menu. Using the TV remote control, housekeeping staff can report room status and maintenance requests as well as minibar consumption and charges.

Front Desk Manager: Front Desk manager is our intuitive management application that let’s you get the most of the HOTstream interactive system with ease and simplicity. Front desk manager includes a content management application for updating Hotel promotional information that appears on three distinctive channels: in-room TVs, guest internet portal and digital signage monitors.

A messaging application is also included allowing the reception to deliver important messages addressing guests individually, as a group or to broadcast messages across the whole property.


ARCHITECTURE

Unparalled stability and performance
HOTstream system is dimensioned for each property to meet even the highest usage demand. Redundant equipment makes sure that the system is always up and running and single equipment failures do not disrupt system operation.

Back Office Manager
Our Back Office Manager allows staff to monitor and administer the system with minimum effort. An innovative GUI allows you to check on system operation and to make changes to channel lists, movie offerings, welcome screens and other features in a user friendly manner.

Architecture ready for centralization
HOTstream architecture already supports centralized system installations where multiple properties can be managed or even run from a centralized installation.

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