INFRASTRUCTURE
HOTstream Internet is installed over any hotel cabling infrastructure: wireless or any type of wire network
(Cat5/6/7, coax, telephone wiring).
Industry unique HOTstream set-top box enables hotels to use a single network port to provide all communication and entertainment services
in the guest room: internet, telephony, television.
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SOLUTION OFFERING
HOTstream solutions come with more than expected features:
Wired or Wireless access coverage across the whole property
HOTstream Internet takes care of internet access for all the Hotel needs: from guest room access to lobby and public area access to
business center and conference rooms.
Business Center & conference room internet access
Expand your offers with special group access plans for users attending conferences or other hotel events.
Zero Configuration client access
Clients do not need to reconfigure their network settings to gain access. They only need to select access plan and can connect to the
internet immediately.
VPN support
Many business travellers require secure VPN access to their business networks.
Customized login page with promotional and hotel branding options
Before connecting users are welcomed to the hotel’s customized page that can provide useful information and promote hotel services before
they log-on to access the internet.
Walled garden portal
Expand the welcome page to a full portal of information and services and benefit from the exposure. Before users login to gain internet
access you can restrict their access to a ‘walled garden’ portal which can include customized sites or the internet site of your Hotel and
affiliated companies.
Billing via guest account or credit card
HOTstream billing gateway securely authorizes each client and allows for flexible billing options. PMS interfacing allows you to integrate
billing with your Property Management System (PMS).
Flexible access plans
HOTstream system allows you to define the client access plans that are better suited to your policy and guest profile, allowing the hotel
to defibe duration or usage based, prepaid or post paid charging schemes.
Client security
Connected clients gain unrestricted internet access with the HOTstream Internet gateway isolating them from being directly exposed to the
internet and from potentially harmful connections.
Access Control & Bandwidth Managemement
Restrict access to specific URLs and apply session rate limits to control bandwidth abuse by clients.
Multiple Revenue generation opportunities
Integrated access control and accounting permit multiple options of charging
for services and adding value added services with the
potential to generate additional revenue:
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Differentiated services
Conference-meeting room events
Visitor access
Online advertising
Associated services
(printing, internet access terminals) |
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KEY BENEFITS
Hospitality expertise
MCOM Media Communications has extensive expertise in hospitality solutions. Coupled with engineering strength in network design and planning is
best positioned to listen to your requirements and propose best-fit solutions for your property.
Turn key solution
We don’t just install network infrastructure. We can provide you with a complete solution that is ready to run and operate.
Improved guest satisfaction
With our solution guests and visitors enjoy a trouble free internet access experience with added security that protects them as they use
the internet.
Easy administration
You don’t need expert IT staff to maintain and operate our solution. The system is setup to be mostly self-running and we provide you with
easy to use management tools to administer and monitor the service.
Flexible business models
You can choose to buy our solution or we can offer it as a service so that you minimize your upfront investment without sacrificing any
functionality.
INTERACTIVE TV
Combine HOTstream Internet with our Interactive TV offering to promote and deliver high speed internet
access to guest rooms via the in-room TV.
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On-screen instructions
in guest’s own language
Guest order and internet ticket status check
Multiple tickets per room
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Roaming ticket management
VIP guest tickets
Bundled internet access
and TV packages
Charging to room’s account
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WHAT IS NEEDED
To setup a managed internet access service you need a dedicated access network. Public internet access networks
are considered unsafe therefore you need to isolate this from your enterprise network. You don’t necessarily have
to install new networking
equipment. You can build this as an overlay over your existing network using VLANs.
To setup wireless internet access you will need to install a number of Wireless Access points across the areas you want wireless coverage.
Our engineering experience will help you provide the best coverage.
For in-room wired connectivity you will need to provide a convenient network connectivity option for the guest to plug in his laptop. We
can provide a range
of solutions to facilitate this.
Access to the internet is provided through HOTstream Internet access gateway. This is a special purpose appliance provides accounting and
billing, bandwidth management, routing and security. To administer services a management station and a PMS interface are required.
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